Customer Service Representative

Mumbai
Full-Time
Fresher: Less than 1 year
15K - 30K (Per Month)
Posted on Jan 30 2024

About the Job

Skills

Chat
Working Experience
Communication
Phone Etiquette
Skilled Multi-tasker
Etiquette
Data Entry
Interpersonal Skills
  • Answering client correspondences through email, social media, and by phone.

  • Relaying extensive product information to customers.

  • Closing sales for the company.

  • Filing customer records, including contact information, purchases and billings.

  • Conducting surveys and writing reports based on customer feedback on products and services.

  • Providing customers with clear instructions to resolve issues.

  • Rerouting customer calls to other departments when advanced solutions are needed.

  • Managing orders and ensuring their prompt delivery.


About the company

Vibrant is a staffing firm, empowering the Industry catering to Manufacturing / E-commerce / Supply chain / Logistics / Automobile / Healthcare / FMCG / CD / Hospitality on Pan India level facilitating through sourcing of best talent from ample resources. We recognize every facet of current system and understand that every company in today's world is in need of quality talent , We understand that ...Show More

Industry

Staffing & Recruiting

Company Size

11-50 Employees

Headquarter

Gurgaon, Haryana

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