Customer Service Representative
Customer Service Representative22
Applications
22
Applications
Mumbai
Full-Time
Fresher: Less than 1 year
₹ 15K - ₹ 30K (Per Month)
Posted on Jan 25 2024
About the Job
Skills
Interpersonal Communication
English
Customer Satisfaction
Customer Service
Computer
Bpo
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
About the company
Vibrant is a staffing firm, empowering the Industry catering to Manufacturing / E-commerce / Supply chain / Logistics / Automobile / Healthcare / FMCG / CD / Hospitality on Pan India level facilitating through sourcing of best talent from ample resources. We recognize every facet of current system and understand that every company in today's world is in need of quality talent , We understand that ...Show More
Vibrant is a staffing firm, empowering the Industry catering to Manufacturing / E-commerce / Supply chain / Logistics / Automobile / Healthcare / FMCG / CD / Hospitality on Pan India level facilitating through sourcing of best talent from ample resources. We recognize every facet of current system and understand that every company in today's world is in need of quality talent , We understand that right talent carries high impact on the achievement of company’s business objectives and also helps in maintaining competitiveness in today’s era of globalization thus It is important to adopt a dynamic strategy with valuable insight specific to the client needs for talent sourcing. ...Show Less
Industry
Staffing & Recruiting
Company Size
11-50 Employees
Headquarter
Gurgaon, Haryana
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