Key Responsibilities:

Candidate Screening:

• Conduct thorough background checks on candidates, including criminal history, employment history, education, and reference verification.
• Verify the authenticity of submitted documents and information.

Database Management:

• Maintain and update the company's database with accurate candidate information and screening results.
• Ensure data security and compliance with privacy regulations.

Quality Assurance:

• Perform quality checks on completed background reports to ensure accuracy and completeness.
• Address any discrepancies or inconsistencies promptly.

Documentation:

• Maintain detailed records of all background checks, communications, and client interactions.
• Prepare and submit reports to management as required.

Candidate Relations:

• Communicate with candidates to collect required information and resolve any discrepancies.
• Provide excellent customer service and ensure a positive candidate experience.

Qualifications

• Previous experience in HR, background verification, or a similar role is preferred.
• Knowledge of background screening procedures, laws, and regulations is a plus.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in using HR software and databases.
• Strong organizational and time-management skills.
• Problem-solving abilities and a customer-centric approach.