Company Overview

Vel Seyon Fintech And Investment Private Limited is a prominent fintech and investment company based in Bengaluru, Karnataka, India. We specialize in providing innovative financial solutions to our clients. With over 1 year and 6 months in operation, we have established ourselves as a reliable and trusted player in the industry. Our team comprises of talented professionals who are passionate about delivering excellence.

Job Overview

We are seeking a Teller Caller to join our team at Vel Seyon Fintech And Investment Private Limited. As a Teller Caller, you will be responsible for handling incoming and outgoing calls in a professional and courteous manner. This is a great opportunity for a fresher with less than 1 year of experience to kickstart their career in the financial industry. The position is available for both full-time and part-time employment and is based in Bengaluru, Karnataka, India.

Qualifications and Skills

• Excellent verbal communication skills
• Strong customer service skills
• Ability to handle multiple calls simultaneously
• Attention to detail and accuracy
• Good problem-solving skills
• Ability to work under pressure
• Basic computer knowledge
• Previous call center experience is a plus

Roles and Responsibilities

• Handle incoming and outgoing calls in a professional and courteous manner
• Provide information to customers about our financial products and services
• Assist customers in resolving their queries and issues
• Update customer records accurately
• Upsell and cross-sell our products and services
• Follow communication scripts and guidelines to ensure consistency and quality
• Meet call volume and quality targets
• Collaborate with team members to achieve common goals
• Adhere to company policies and procedures