Customer SUpport
Customer SUpport55
Applications
55
Applications
About the Job
Skills
Company Overview
Vel Seyon Fintech And Investment Private Limited is a leading financial technology and investment company. We specialize in providing innovative solutions and services to our clients in the financial sector. With over 1 year of experience in the industry, we have established ourselves as a reliable and trusted partner for our clients. With a team of dedicated professionals, we strive to deliver exceptional results and contribute to the growth of our clients' businesses.
Job Overview
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Support executive. As a Customer Support executive, you will be responsible for providing excellent customer service and support to our clients. This is a full-time position based in Bangalore Urban, Karnataka, India. The ideal candidate should be a fresher with less than 1 year of experience.
Qualifications and Skills
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to multi-task and prioritize tasks effectively
- Good interpersonal skills and ability to work in a team
- Basic knowledge of financial products and services
- Proficient in using customer support software and tools
Roles and Responsibilities
- Respond to customer inquiries and provide timely and accurate solutions
- Resolve customer complaints and issues through effective problem-solving skills
- Maintain a high level of customer satisfaction by ensuring prompt and courteous responses
- Collaborate with cross-functional teams to address customer needs and requirements
- Document customer interactions and analyze data to identify trends and improve customer support processes
- Stay updated with product knowledge and industry trends to provide accurate information to customers
- Adhere to company policies and procedures to ensure consistent delivery of quality customer support
About the company
Company Size
51-200 Employees
Headquarter
India
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