Bangalore Urban
Full-Time
Fresher: Less than 1 year
13K - 16K (Per Month)
Posted on Nov 21 2023

About the Job

Skills

Communication
Marketing
tele markting
telecalling
telle communication
skills

Company Overview


Vel Seyon Fintech And Investment Private Limited is a leading financial technology and investment company. We specialize in providing innovative solutions and services to our clients in the financial sector. With over 1 year of experience in the industry, we have established ourselves as a reliable and trusted partner for our clients. With a team of dedicated professionals, we strive to deliver exceptional results and contribute to the growth of our clients' businesses.


Job Overview


We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Support executive. As a Customer Support executive, you will be responsible for providing excellent customer service and support to our clients. This is a full-time position based in Bangalore Urban, Karnataka, India. The ideal candidate should be a fresher with less than 1 year of experience.


Qualifications and Skills


  • Excellent verbal and written communication skills
  • Strong problem-solving and decision-making abilities
  • Ability to multi-task and prioritize tasks effectively
  • Good interpersonal skills and ability to work in a team
  • Basic knowledge of financial products and services
  • Proficient in using customer support software and tools


Roles and Responsibilities


  • Respond to customer inquiries and provide timely and accurate solutions
  • Resolve customer complaints and issues through effective problem-solving skills
  • Maintain a high level of customer satisfaction by ensuring prompt and courteous responses
  • Collaborate with cross-functional teams to address customer needs and requirements
  • Document customer interactions and analyze data to identify trends and improve customer support processes
  • Stay updated with product knowledge and industry trends to provide accurate information to customers
  • Adhere to company policies and procedures to ensure consistent delivery of quality customer support





About the company

Vel Seyon Fintech And Investment Private Limited is a 1 year 6 months old Private Company incorporated on 23 Mar 2021. Its registered office is in Bangalore, Karnataka, india.

Company Size

51-200 Employees

Headquarter

India

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