Bengaluru
Full-Time
Fresher: Less than 1 year
15K - 18K (Per Month)
Posted on Mar 16 2024

About the Job

Skills

INBOUND
Technical Support
Active Learning
Communication
Customer Satisfaction
Customer Experience



Job Overview


Fresher: Less than 1 year of experience, Full-Time role in Bengaluru, Karnataka, India. Salary range commensurate with experience. Vel Seyon Fintech and Investment Private Limited, headquartered in India with 51-200 employees.


Qualifications and Skills


  • Experience in inbound customer service is a plus
  • Strong technical support skills
  • Active learning ability to understand and troubleshoot customer queries
  • Excellent communication and interpersonal skills
  • Familiarity with ensuring customer satisfaction and enhancing customer experience


Roles and Responsibilities


  • Handle inbound customer inquiries via phone.
  • Provide technical support to customers regarding company products/services
  • Ensure high levels of customer satisfaction and resolve any issues promptly
  • Maintain accurate records of customer interactions and transactions
  • Contribute to enhancing overall customer experience and retention





About the company

Vel Seyon Fintech And Investment Private Limited is a 1 year 6 months old Private Company incorporated on 23 Mar 2021. Its registered office is in Bangalore, Karnataka, india.

Company Size

51-200 Employees

Headquarter

India

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