Location: Bangalore

Experience: 1-3 years

Employment Type: Full-time

Roles & Responsibilities:

1. Content Development: Create high-quality, engaging content such as blogs, articles, whitepapers, case studies, FAQs, and technical manuals.
2. Proposal Writing: Collaborate with sales and pre-sales teams to craft compelling IT proposals, RFP responses, and technical documentation, showcasing the company’s value propositions.
3. Client Engagement: Work closely with clients to understand requirements, pain points, and objectives to design tailored IT solutions.
4. Solution Design & Documentation: Partner with internal teams to develop scalable IT solutions and produce technical documents, user guides, and solution roadmaps.
5. Research & Competitor Analysis: Stay updated on industry trends, competitor strategies, and emerging technologies to deliver insightful content and position the company’s solutions effectively.
6. Technical Presentations: Conduct engaging product demonstrations and presentations that align with client needs and showcase technical capabilities.
7. SEO Optimization: Ensure all content is optimized for search engines using best practices and relevant keywords.
8. Collaboration & Stakeholder Engagement: Act as a bridge between sales, marketing, technical, and delivery teams to align strategies and ensure client satisfaction.
9. Editing & Proofreading: Refine content for clarity, consistency, and accuracy while maintaining the company’s tone and style.
10. Support During Negotiations: Provide technical insights during client discussions and ensure effective handovers to delivery teams post-sales.

Required Skills:

• Exceptional writing, editing, and communication skills.
• Ability to simplify complex technical concepts for diverse audiences.
• Familiarity with IT solutions, including cloud computing, applications, and infrastructure.
• Basic knowledge of SEO and content marketing strategies.
• Proficiency in tools like MS Word, Grammarly, WordPress, and CRM platforms (e.g., Salesforce, HubSpot).
• Strong analytical and problem-solving skills.

Preferred Qualifications:

• Bachelor’s degree in English, Communications, IT, or related fields.
• Certifications like AWS Certified Solutions Architect or ITIL are a plus.
• Experience with tools like Ahrefs, SEMrush, or Google Analytics.
• Prior experience in IT services, SaaS domains, or pre-sales roles.