Company Overview

VCATCH is a leading contact center that operates on Six-Sigma standards and provides cost-effective call center services in Bangalore. With state-of-the-art technology and infrastructure, we cater to various industries such as Ed-tech, E-commerce, FMCG, Aggregators, and Real-estate builders. Our core management team carries decades of experience in the BPO industry, ensuring high-quality service delivery.

Job Overview

VCATCH is seeking a highly motivated and dynamic individual to join our team as a Tele Sales Representative. As a Tele Sales Representative, you will be responsible for generating sales leads, contacting potential customers, and closing sales deals over the phone. This is a full-time position based in Bangalore, Karnataka, India, with the opportunity for growth and development. The ideal candidate should have 1 to 3 years of experience in tele sales.

Qualifications and Skills

• 6 months to 1 year of experience in tele sales or a similar role
• Proven track record of exceeding sales targets
• Excellent communication and interpersonal skills
• Strong persuasive and negotiation abilities
• Ability to work well in a team
• Self-motivated and target-driven
• Proficient in using CRM software
• Good knowledge of sales techniques and principles
• Ability to handle objections and rejection professionally
• Flexible to work in shifts

Roles and Responsibilities

• Generate sales leads by cold-calling potential customers and identifying their needs
• Contact and follow up with prospective customers through outbound calls
• Present and promote our products/services to potential customers
• Build and maintain strong customer relationships
• Achieve sales targets and quotas
• Provide excellent customer service and address customer inquiries
• Maintain accurate records of sales activities and update the CRM system
• Stay updated on product knowledge and industry trends