Company Overview

VCATCH, a leading BPO industry player, adheres to Six-Sigma standards, driven by a management team with decades of experience. We extend our expertise across diverse sectors including Ed-tech, E-commerce, FMCG, and real estate, offering cutting-edge, cost-effective call center services from our Bangalore headquarters. Our 51-200 strong workforce is dedicated to enhancing ROI in a fruitful manner through unmatched contact center capabilities. Visit us at vcatch.in.

Job Overview

We are seeking a Junior-level Senior Inside Sales Representative at VCATCH, located in Bangalore Urban. This is a full-time position suited for candidates with 1 to 3 years of experience. The role involves engaging prospects, generating leads, and elevating sales processes within a vibrant BPO environment. Proficiency in prospecting and lead generation for the international BPO market is mandatory.

Qualifications and Skills

• Prospecting (Mandatory skill): Show proficiency in identifying potential clients and initiating contact to generate leads specifically for international BPO scenarios.
• Online Lead Generation (Mandatory skill): Demonstrate expertise in using online platforms and tools to identify and interact with potential customers to boost sales.
• International BPO (Mandatory skill): Must have experience and understanding of the operations and client communication specific to international BPO settings.
• Negotiation: Exhibit strong negotiation skills to close deals effectively by understanding client needs and tailoring offers accordingly.
• Communication: Possess excellent verbal and written communication skills to effectively convey ideas and establish rapport with clients.
• Closing Techniques: Implement effective closing techniques to convert leads into customers and finalize sales transactions successfully.
• Time Management: Ability to manage time efficiently, prioritizing tasks to ensure maximum productivity and meeting sales targets.
• Sales Processes: Familiarity with standard sales processes to organize and streamline lead management, sales pitching, and follow-up activities.

Roles and Responsibilities

• Engage in daily prospecting to identify and reach potential clients in the international BPO market.
• Generate leads through online platforms, ensuring a steady pipeline of potential sales opportunities.
• Conduct negotiations, understanding client requirements and offering solutions tailored to their business needs.
• Use effective communication skills to develop and maintain positive relationships with clients, ensuring repeat business.
• Apply closing techniques to secure new business deals, contributing to the team’s sales targets.
• Manage time effectively, meeting personal targets and contributing to team goals in a dynamic and fast-paced environment.
• Enhance established sales processes, identifying areas for improvement to increase efficiency and success rates.
• Collaborate with team members to brainstorm and implement strategies for improving lead conversion rates and customer retention.

Compensation:

Role Description

This is a full-time on-site role for an Inside Sales Representative at V CATCH in Bengaluru. The Inside Sales Representative will be responsible for tasks such as lead generation, account management, targets are met.

Qualifications

• Inside Sales and Lead Generation skills
• Account Management expertise
• Strong communication and interpersonal skills
• Goal-oriented and results-driven mindset
• Sales experience in the BPO industry

Compensation

• Must have the relevant documents from the previous organization (Salary slips showing the incentives, Relieving letter, and Bank statement)
• 25-40% hike on the previous CTC