Company Overview

VCATCH operates on Six-Sigma standards, led by a management team with decades of BPO industry expertise. We have extended our services to industries like Ed-tech, E-commerce, FMCG, and more. Our cutting-edge technology and infrastructure offer cost-effective call center services in Bangalore, enhancing ROI growth. As a leading contact center with a team of 51-200, we are headquartered in Bangalore. Visit our website at vcatch.in.

Job Overview

The Inside Sales Specialist at VCATCH will play a vital role in our dynamic sales team. This is a full-time, junior-level position based in Bangalore Urban, Bangalore Rural, and Bangalore with a focus on driving sales growth. The ideal candidate should possess 1 to 3 years of relevant experience.

Qualifications and Skills

• Sales Strategy (Mandatory skill): Demonstrated ability to create and implement effective sales strategies that drive business growth.
• Lead Generation (Mandatory skill): Proficient in identifying and engaging potential leads to convert them into sales opportunities.
• Closing Deals (Mandatory skill): Strong track record of successfully closing sales deals and meeting or exceeding sales targets.
• Customer Relationship Management: Proficiency in managing relationships to improve customer satisfaction and loyalty.
• Product Knowledge: Deep understanding of product offerings to address customer inquiries and provide suitable solutions.
• Communication Skills: Excellent verbal and written communication skills for engaging with clients professionally and persuasively.
• Negotiation Skills: Capability in negotiating terms effectively to benefit both company and customer interests.
• Sales Presentations: Expertise in preparing and delivering impactful sales presentations to various audience levels.

Roles and Responsibilities

• Identify potential customers and generate new leads through various channels and techniques.
• Conduct effective sales calls to understand customer needs and present suitable solutions.
• Maintain robust relationships with clients, ensuring high levels of customer satisfaction.
• Collaborate with sales and marketing teams to strategize and execute sales initiatives.
• Manage the entire sales cycle, from lead generation to closing deals, ensuring seamless transitions.
• Stay updated on industry trends, market activities, and competitor actions to maintain a competitive edge.
• Utilize CRM tools to manage customer accounts and document all sales activities efficiently.