Company Overview

VCATCH is a premier BPO company headquartered in Bangalore, offering state-of-the-art call center solutions. With a robust foundation in Six-Sigma standards and a seasoned core management team, VCATCH extends its expertise across various industries, including Ed-tech, E-commerce, FMCG, and Real Estate. Our focus on technology and infrastructure ensures cost-effective and customer-centric services, reinforcing our position as an industry leader.

Job Overview

We are seeking a Junior Human Resources Generalist to join our team in Bangalore Urban, Bangalore. This full-time position requires 1 to 3 years of relevant experience. The successful candidate will play a vital role in managing employee relations, supporting recruitment processes, and contributing to HR policy development, ensuring a positive work environment aligned with our company’s standards and objectives.

Qualifications and Skills

• Experience in recruitment and onboarding to effectively manage the end-to-end hiring process and ensure a smooth transition for new hires. (Mandatory skill)
• Proficiency in employee relations management to address and resolve employee issues, ensuring a positive and productive work environment. (Mandatory skill)
• Expertise in HR policy development to create and implement effective policies that align with organizational goals. (Mandatory skill)
• Familiarity with HRIS software such as GreytHr or EasyHr for efficient management of HR operations and personnel data is a plus.
• Knowledge of performance management systems to support employee performance evaluations and career development.
• Understanding of compensation and benefits administration to ensure competitive and equitable employee packages.
• Ability to leverage data analytics in HR to drive informed decision-making and strategic planning.
• Experience in promoting diversity and inclusion initiatives to foster an inclusive and engaging workplace culture.

Roles and Responsibilities

• Manage the recruitment process, including sourcing, interviewing, and onboarding of new employees, ensuring a seamless integration into the organization.
• Develop and maintain strong employee relations, providing guidance and support to resolve any workplace issues or conflicts.
• Contribute to the development and implementation of HR policies and procedures to support business objectives and promote a positive workplace culture.
• Coordinate with management to ensure effective use of HR related software for efficient HR operations and data management.
• Oversee performance management systems to enhance employee productivity and identify opportunities for professional development.
• Administer compensation and benefits programs to maintain competitive positioning and enhance employee satisfaction and retention.
• Utilize data analytics to assess HR policies and practices, providing insights and recommendations for improvement.
• Lead diversity and inclusion initiatives, promoting an equitable work environment that values different perspectives and backgrounds.