Company Overview

VCATCH is a leading company in the BPO industry, based in Bangalore, providing cost-effective call center services backed by Six-Sigma standards. With a dedicated team experienced in various fields such as Ed-tech, E-commerce, and real estate, VCATCH is renowned for enhancing ROI with advanced technology and infrastructure. Explore more about us at vcatch.in.

Job Overview

We are seeking a Junior Career Counselor to join our dynamic team in Bangalore Urban. This full-time role requires you to leverage your inside sales skills, along with experience in lead generation and counselor education, to guide potential candidates. The position demands a minimum of 1 to 3 years of relevant work experience.

Qualifications and Skills

• Must have proficiency in inside sales, focusing on generating new leads and converting them into successful enrollments (Mandatory skill).
• Experience in lead generation and sourcing potential customers to meet counseling targets effectively (Mandatory skill).
• Background in counselor education, with the ability to guide and mentor candidates aligning them to suitable career paths (Mandatory skill).
• Exceptional communication skills to articulate well with prospective clients and internal teams.
• Strong decision-making ability to evaluate candidate needs and provide strategic career advice.
• Proven record of exceeding set targets in sales and counseling environments.
• Ability to work independently and manage time efficiently to meet deadlines and quotas.
• Experience in handling client relations with a focus on customer satisfaction and maintaining a positive rapport.

Roles and Responsibilities

• Provide one-on-one career counseling sessions to potential candidates to help them understand their career objectives.
• Conduct inside sales activities including cold calling, lead follow-up, and converting inquiries into enrollments.
• Develop and implement strategies for lead generation and client acquisition.
• Maintain up-to-date knowledge of industry trends to effectively communicate opportunities to potential clients.
• Coordinate with team members to align counseling strategies with overall business goals.
• Track and report progress using CRM tools and provide insights for business improvement.
• Attend training sessions and workshops to continuously enhance personal counseling and sales skills.
• Provide feedback to management regarding the effectiveness of current sales and counseling strategies.