Responsibilities

·        Greet and welcome guests as soon as they arrive at the office

·        Direct visitors to the appropriate person and office

·        Answer, screen and forward incoming phone calls

·        Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

·        Provide basic and accurate information in-person and via phone/email

·        Receive, sort and distribute daily mail/deliveries

·        Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

·        Order front office supplies and keep inventory of stock

·        Update calendars and schedule meetings

·        Arrange travel and accommodations, and prepare vouchers

·        Keep updated records of office expenses and costs

·        Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements and skills

·        Proven work experience as a Receptionist, Front Office Representative or similar role

·        Proficiency in Microsoft Office

·        Hands-on experience with office equipment (e.g. fax machines and printers)

·        Professional attitude and appearance

·        Solid written and verbal communication skills

·        Excellent organizational skills

·        Customer service attitude