Company Overview

Urban Living is a renowned company in the real estate and PropTech industry, providing strategic consultancy and development management services. With a commitment to delivering comprehensive solutions across the real estate lifecycle, Urban Living offers services such as feasibility studies, architectural design, mandate sales, and innovative PropTech solutions. Located in Hyderabad, the company is dedicated to improving efficiencies for developers and stakeholders, supported by a team of 10-50 professionals.

Job Overview

We are seeking a skilled Zoho specializing in CRM, Sales, and Marketing Automation. This mid-level position is based in Hyderabad and requires a candidate with 4 to 6 years of relevant experience. The ideal individual will excel in utilizing Zoho tools to streamline processes and enhance sales and marketing operations.

Qualifications and Skills

• Proficiency in using Zoho CRM to automate sales processes and manage customer relationships effectively.
• Experienced in using Zoho SalesIQ to track customer interactions and provide personalized customer engagement.
• Solid understanding of Zoho Analytics for generating insightful reports and making data-driven decisions.
• Expertise in API integration for seamless connection between Zoho applications and other software platforms.
• Ability to customize workflows in Zoho CRM to meet specific business needs and improve operational efficiencies.
• Familiarity with Zoho Creator for developing custom applications that can automate various business tasks.
• Proven experience in lead management, ensuring high-quality leads are captured, nurtured, and converted efficiently.
• Strong communication skills to collaborate effectively with team members and clients to achieve sales goals.

Roles and Responsibilities

• Implement and manage Zoho CRM systems to optimize sales processes and drive business growth.
• Collaborate with sales teams to develop and execute marketing automation strategies using Zoho tools.
• Ensure seamless API integration between Zoho CRM and other platforms to enhance data accuracy and accessibility.
• Customize Zoho workflows to streamline operations and cater to specific departmental needs.
• Create and manage analytical reports using Zoho Analytics to inform strategic decision-making.
• Use Zoho SalesIQ to monitor customer interactions and provide timely insights for improved customer engagement.
• Develop custom applications using Zoho Creator to automate and enhance various business functions.
• Maintain effective lead management processes, ensuring timely follow-up and conversion of sales leads.