General Manager - Implementation

Experience: 12 yrs

Domain: Education

Designation: General Manager/Senior Manager (based on experience)

Job Location: Chennai with travel for about 10 days a month.

Expectations:

·        Expertise in IT Implementation in India (Education Field is a strong Plus)

·        Experience in managing owners and approving authority for commercial approvals

·        Experience in Handling a team size of 20+ in the IT field or worked as a Professor/Assistant Professor with experience in managing IT implementations in an Educational Institution

·        Excellent Communication Skills

·        A go-getter with the ability to travel as needed to manage the implementations to ensure customer satisfaction (Majority of the travel within India and some International)

Responsibilities:

·        Manage a team of 10 to 15 resources to deliver product implementations and support services for several Higher Ed customers

·        Run the implementation and support as per processes. Evolve and improve the processes

·        Get the commercial milestone Sign off in a timely manner for the implementation and support services

·        Ensure Accounts Receivable is efficient and achieved as per the Invoicing Schedule