·        Manage Incoming phone calls.

·        Generate sales leads.

·        Contact new and existing customers to discuss their needs and explain how specific products and services can meet these needs.

·        Build sustainable relationships and trust with customer accounts through open and interactive communication.

·        Keeping a proper record of the customers.

·        Answer customers’ questions about the prices, availability, and uses of the products.

·        Responding to customer queries, complaints, and requests via phone, email, or chat.

·        Informing customers about specialized product functionalities and features.

·        Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback.

·        Good communication skill.

Education : Diploma / BE (Mechanical / Electronics)