International BPO-30k inhand-@ gurgaon-9560932363
International BPO-30k inhand-@ gurgaon-956093236319
Applications
19
Applications
Gurgaon
Delhi
Full-Time
Fresher: Less than 2 years
Posted on Sep 10 2024
About the Job
Skills
Customer Service
Communication Skills
Problem Solving
Multitasking
Teamwork
Adaptability
Attention to Detail
Time Management
Job Overview
We are seeking enthusiastic freshers for the role of International BPO. The candidate will be responsible for handling international customer service inquiries. This is a full-time position located in Gurgaon, Delhi. The position level is suitable for freshers, with a minimum of 0 years of work experience required.
Qualifications and Skills
- Customer service skills (Mandatory skill): Ensure customer satisfaction through effective communication and problem resolution.
- Communication skills (Mandatory skill): Ability to communicate clearly and effectively with clients from diverse backgrounds.
- Problem solving: Aptitude for identifying issues and developing strategic solutions.
- Multitasking: Ability to handle multiple tasks efficiently while maintaining high-quality standards.
- Teamwork: Demonstrated ability to work effectively as part of a team.
- Adaptability: Ability to adjust to new conditions and manage change effectively.
- Attention to detail: Precision in executing tasks with minimal errors.
- Time management: Proficient in managing time and prioritizing tasks to meet deadlines.
Roles and Responsibilities
- Manage and resolve customer inquiries efficiently and courteously.
- Maintain a high level of professionalism and adhere to company policies and procedures.
- Prepare and maintain reports and documentation regarding customer interactions.
- Collaborate with team members to improve overall customer service standards.
- Attend and contribute to team meetings, training sessions, and development initiatives.
- Adapt to new tools and technologies as required by business needs.
- Achieve targets and metrics set by the management team.
- Provide feedback and recommendations for continuous improvement in customer service processes.
Call / Whatsapp - 9560932363
About the company
At Ujobs Consulting, we believe progress is everyones business. Thats why we commit our people, capital, and ideas to help our clients, shareholders, and the communities we serve to grow. Founded in 2022, Ujobs Consulting is a growing product development firm, Headquartered in New Delhi. More about our company can be found at www.ujobsconsulting.com For insights on developments currently shaping m ...Show More
At Ujobs Consulting, we believe progress is everyones business. Thats why we commit our people, capital, and ideas to help our clients, shareholders, and the communities we serve to grow. Founded in 2022, Ujobs Consulting is a growing product development firm, Headquartered in New Delhi. More about our company can be found at www.ujobsconsulting.com For insights on developments currently shaping markets, industries, and the global economy, subscribe to UJNEWSLETS, a weekly email from Ujobs Consulting. ...Show Less
Industry
Staffing and Recruiting
Company Size
11-50 Employees
Headquarter
Delhi