Job Description: 

• Training Program Design:
• Develop and execute training programs focused on enhancing soft skills, communication, and interpersonal skills for all team members
• Design specialized training modules tailored to the needs of the teams based on TNI.
• Training Needs Analysis:
• Conduct regular assessments to identify training needs across different departments
• Collaborate with department heads and team leaders to understand specific skill gaps and areas for improvement.
• Training Delivery:
• Deliver engaging and interactive training sessions across teams, utilizing a variety of training methods, including workshops - Inbound and Outbound, role-plays, and online modules
• Provide hands-on coaching and support teams, fostering a culture of continuous learning. The incumbent will closely work with the Group Head HR for delivering Leadership Programs.
• Training Evaluation:
• Develop metrics and key performance indicators (KPIs) to assess the effectiveness of training programs.
• Collect and analyze feedback from participants to continuously improve and refine training initiatives.
• Collaboration and Communication:
• Work closely with HR and department heads to align training initiatives with overall business objectives.
• Communicate training schedules, expectations, and updates to relevant stakeholders.
• Making Monthly & Quarterly Training Calendars and abiding them for delivery.
• Vendor Management:
• Evaluate and collaborate with external training vendors, if necessary, to ensure the delivery of high-quality training programs.
• Negotiate contracts and manage relationships with external training partners.
• Documentation and Reporting:
• Maintain accurate records of training sessions, attendance, and evaluations.
• Prepare regular reports on training effectiveness, progress, and areas for improvement.
• Stay Current with Industry Trends:
• Keep abreast of industry trends and best practices in employee training and development.
• Integrate innovative approaches to training to ensure relevance and effectiveness.

Skills Requirements:

• Proven experience in designing and delivering soft skills training programs.
• Excellent communication and presentation skills.
• Strong organizational and project management abilities.
• Ability to assess training needs and develop targeted programs.
• Familiarity with e-learning platforms and technology-based training solutions.
• Certification in Training and Development (e.g., CPTM) is a plus. 

Contact Person: Ami Soni (unitedk@uhr.co.in)