We are looking Guest service executive with leading QSR in India details are as under.

Educational Qualification : Graduation in Hotel Management

Experience: 2 to 4 Years

Job Location : Mumbai

Job Profile : 

• Maintaining customer relationship by responding to inquiries; documenting actions. 

• Prepares for customer inquiries by studying products, services, and customer service processes.. 

• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer 

• Records customer inquiries by documenting inquiry and response in customers' accounts. 

• Creating competition through Data Analysis. 

• Visit each lounge/kiosk/café in the city and prepare the report for the same. 

•  Accomplishes customer service and organization mission by completing related results as needed. 

Contact Person:

Daksha Sindhi

9898408648 

unitedind@uhr.co.in