Company Overview

Twixor is a leading IT services and consulting firm headquartered in Singapore, with a strong global presence. We specialize in enabling business transactions over messaging channels through intelligent process automation across various industries like banking, insurance, retail, FMCG, logistics, travel, and healthcare, among others. We empower enterprises with solutions that streamline digital customer journeys via AI and NLP, enhancing customer engagement and loyalty. With a robust client base including several Fortune 500 companies, Twixor is committed to driving digital transformation forward.

Job Overview

This is a mid-level, full-time role based in Bangalore Urban. The Enterprise Global Sales Manager will play a crucial role in advancing Twixor's mission by developing strategic partnerships and sales opportunities globally. The ideal candidate should bring a minimum of 4 years of relevant experience, preferably within IT services, with a focus on CX automation platforms, CCaaS solutions, and omnichannel communication enterprise sales.

Qualifications and Skills

• Proven track record in strategic partnership development with an ability to realize new business opportunities globally.
• Strong cross-cultural communication skills to effectively engage with international clients and partners.
• Experience in omnichannel communication enterprise sales enhancing customer experiences across various platforms.
• Demonstrated expertise in "CX automation platforms" and their practical applications in transforming customer journeys.
• Proficiency in Enterprise Global Sales related to CCaaS solutions and their relevance to increasing enterprise value.
• Ability to lead partner acquisition efforts, growing the business network and creating substantial business value.
• Expertise in partner selling strategies that align with corporate objectives and drive shared success.
• B2B enterprise global sales experience is essential, especially in extending technological solutions to enhance business outcomes.

Roles and Responsibilities

• Forge and nurture strategic partnerships to enhance Twixor's market reach and influence in target sectors.
• Develop and implement sales strategies for omnichannel communication platforms, driving sales growth and meeting revenue targets.
• Collaborate with international teams to ensure cultural considerations enrich customer and partner interactions.
• Lead initiatives that integrate Twixor's solutions with enterprise clients' business strategies, ensuring value delivery.
• Engage with potential partners to expand the company’s network, negotiating agreements that benefit all parties.
• Provide expert guidance on CX automation platforms and their deployment in client environments to elevate customer experience.
• Oversee the complete sales lifecycle, from prospecting and presentations to negotiations and closing deals.
• Stay abreast of industry trends to proactively identify new business opportunities for Twixor's solutions worldwide.

Work Location: Bangalore and Chennai

Notice Period: Below 30 days