Chatbot Developer/ Designer
Chatbot Developer/ Designer9
Applications
9
Applications
Chennai
Full-Time
Mid-Level: 4 to 6 years
Posted on May 07 2024
About the Job
Skills
Chatbot Developer
Conversational AI
Kore AI Bot
Yellow AI Bot
Microsoft Bot Framework
IBM Bot
Bot designer
Chatbot Solutions
Company Overview
Twixor enables business transactions over messaging channels with intelligent automation across various industries globally.
Job Overview
Mid-Level position with 1 to 5 years of experience in Chatbot Development and Design. Full-Time employment in Chennai.
Qualifications and Skills
- Expertise in Chatbot Development and Conversational AI technologies
- Experience with Kore AI Bot, Yellow AI Bot, Microsoft Bot Framework, and IBM Bot
- Proficiency in bot design and creating chatbot solutions
- Strong problem-solving and communication skills
Roles and Responsibilities
- Designing and developing chatbots for multiple messaging channels like WhatsApp, FB Messenger, Telegram, etc.
- Implementing conversational AI solutions and bot workflows using Kore AI, Yellow AI, Microsoft Bot Framework, and IBM Bot
- Creating menu-driven flows, intent-driven communications, and dynamic rich cards for hyper-personalization and improved user experience
- Collaborating with teams to ensure seamless transfer between chatbots and live agents for customer support
Notice period :30 day or immediate is first preference
Work Location: Chennai (onsite)
About the company
The world has changed. Enterprises are re-imagining customer engagements on social and messaging channels preferred by their customers, thereby enabling structure in an inherently unstructured medium.
We enable business transactions over messaging channels. We orchestrate end-to-end fulfilment via digital customer journeys over all messaging channels, powered with intelligent business process au ...Show More
The world has changed. Enterprises are re-imagining customer engagements on social and messaging channels preferred by their customers, thereby enabling structure in an inherently unstructured medium.
We enable business transactions over messaging channels. We orchestrate end-to-end fulfilment via digital customer journeys over all messaging channels, powered with intelligent business process automation, across banking, insurance, retail, fmcg, logistics, travel, healthcare and other industries. Menu driven flows where customers choose their service, intent driven communications via AI and natural language processing (NLP) engines, seamless transfer to live agents requiring human intervention, dynamic rich cards to improve user experience â all enable hyper-personalization, elevate customer experience, improve customer loyalty, lower customer acquisition and service costs, and increase revenue.
Twixor is headquartered in Singapore, with offices pan-India, and serving a global client base, several of who are in the Fortune 500. Using patented technology, Twixorsâ low-code Digital Process Automation enables enterprises with customer acquisition and customer engagement solutions over all messaging channels (WhatsApp, FB Messenger, Telegram and more).
We invite you to join us on this journey of accelerated digital transformation.
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Industry
IT Services and IT Consul...
Company Size
51-200 Employees
Headquarter
Singapore
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