Company Overview

Twixor is a leading provider of customer engagement solutions over messaging channels. We enable businesses to streamline their customer interactions and automate processes using intelligent chatbot applications. Our patented technology and focus on digital transformation have made us a trusted partner for global clients across various industries.

Job Overview

We are seeking a skilled Chatbot Developer to join our team at Twixor. As a Chatbot Developer, you will be responsible for designing, developing, and maintaining chatbot applications that enhance customer engagement and automate business processes. This is a full-time position based in Chennai, Tamil Nadu, India, and we are looking for candidates with 4 to 6 years of experience in chatbot development.

Qualifications and Skills

• Bachelor's degree in Computer Science, Engineering, or a related field
• 4 to 6 years of experience in chatbot development
• Strong programming skills in languages such as Python, JavaScript, or Java
• Familiarity with chatbot development frameworks and platforms
• Experience with natural language processing (NLP) and AI technologies
• Knowledge of backend technologies and API integration
• Ability to work collaboratively in a team environment
• Excellent problem-solving and troubleshooting skills
• Good verbal and written communication skills

Roles and Responsibilities

• Designing and developing chatbot applications using industry standard technologies
• Collaborating with cross-functional teams to gather requirements and understand business needs
• Implementing natural language processing (NLP) and artificial intelligence (AI) techniques to enhance chatbot capabilities
• Integrating chatbot applications with backend systems and databases
• Ensuring chatbot performance, security, and scalability
• Debugging and resolving issues reported by users
• Staying up-to-date with the latest trends and advancements in chatbot development