Company Overview

Twixor is an innovative IT Services and IT Consulting company that empowers enterprises to redefine customer engagements via preferred social and messaging channels. Our solutions drive business transactions and end-to-end digital customer journeys. With headquarters in Singapore and offices across India, Twixor serves a global clientele, including several Fortune 500 companies. Our cutting-edge patented technology focuses on customer acquisition and engagement, utilizing low-code Digital Process Automation across platforms like WhatsApp, FB Messenger, and Telegram.

Job Overview

We are seeking a motivated Junior Business Analyst to join our team in Chennai. As a key contributor, you will support our clients' transformation journeys by analyzing business needs and devising strategies that leverage messaging channels. This is a full-time role focused on delivering exceptional business solutions within various industries, including BFSI, utilizing your technical and analytical expertise.

Qualifications and Skills

• Proficiency in BFSI Modules (Mandatory skill) is crucial for comprehending the industry-specific requirements and solutions.
• Strong knowledge and experience in SQL for analyzing complex datasets and generating meaningful insights.
• Expertise in Microsoft Excel to perform advanced data analysis, create comprehensive models, and deliver actionable reports.
• Competency in Tableau for visualizing data and providing strategic insights through interactive dashboards.
• Experience with Power BI to analyze data and share valuable insights across teams.
• Familiarity with Agile Methodologies to collaborate effectively with cross-functional teams in a dynamic environment.
• Ability to perform Process Mapping, identifying process improvements, and enhancing operational efficiencies.
• Strong Stakeholder Management skills to liaise with clients and understand their business goals and challenges.

Roles and Responsibilities

• Conduct thorough business analysis and provide insights that drive digital transformation initiatives for clients.
• Collaborate with cross-functional teams to ensure seamless integration of solutions with existing client infrastructures.
• Utilize data-driven techniques to interpret complex data sets and contribute to decision-making processes.
• Engage with stakeholders to gather requirements, document business processes, and align delivery with business objectives.
• Develop detailed reports and visualizations to support strategic decisions and enhance client engagement.
• Maintain up-to-date knowledge of industry trends, technologies, and best practices to continuously improve solution offerings.
• Facilitate communication between technical teams and business units to ensure clarity and mutual understanding.
• Support project management activities, including timelines, deliverables, and quality assurance.

Work Location: Chennai (Work from office)

Notice period: Below 30 days