We believe that humanity and technology should âco-exist, and that at the nexus of the âmost powerful experiences, humanity and technology collide.

At TTEC Digital, we combine the expertise, innovation, partnerships, and passion of three industry-leading customer experience companies, bringing together TTEC, Avtex, and VoiceFoundry to help our clients find, win, and keep more customers.

Position:&nbsp;SFDC Developer (Salesforce Developer)Experience:&nbsp;4+ YearsJob Location:&nbsp;HyderabadMandatory Skills:&nbsp;Salesforce with 4+ years with Lightning, Aura/LWC any one is mandatory.Job DescriptionJob Description – Senior Salesforce DeveloperRoles and Responsibilities:· Ability to identify, build, and integrate various technologies to provide client solutions and associate applications using SalesForce.com and other technologies· Participate and collaborate on design· Provide input to and guidance on technical design, integration, development, configuration, and customization efforts, and document as required· Develop high quality solutions based on specifications as indicated in design· Test all items developed prior to turning over to testing team and client· Support deployment activities· Ability to collaborate with others and create and maintain positive relationships with multiple internal groups to support on-going project development· Ability to effectively deliver results on several development projects· Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position· Attain quarterly and annual objectives assigned by management· Achieve and Maintain Service Cloud Consultant and Developer CertificationsRequired Skills:· B.S. Computer Science, Software Engineering, MIS or equivalent work experience· 4 to 8 years’ development experience· 4+ years of Implementation, Design, Configuration, and Development experience within Salesforce is required· Solid understanding of the overall architecture of Salesforce platform· Experience with Salesforce platform - Sales/Service cloud, Force.com, Administration/Configuration, Apex, Visualforce, Force.com APIs, data loader, Lightning· Salesforce Force.com Platform Developer 1 &amp; 2 certifications· Experience with Agile methodology· Highly motivated self-starter with a desire to "go the extra mile"· Solid oral, written, presentation and interpersonal communication skills· Proven time management skills in a dynamic development environment· Ability to work as part of a team to solve technical problems in varied political and geographic environmentsDesired Skills:· Salesforce Service Cloud, Salesforce Administrator, Salesforce Developer Certifications, Marketing Cloud· CRM, Interaction Management, CTI, Case Management and Technologies that support these

Position Description:TTEC is looking for enthusiastic Developers for Genesys Contact Center products and custom developed Cloud solutions.&nbsp;As a Developer, you will function as an active member of the Development team in the following phases of a project’s lifecycle: Design, Build, Deploy, Accept, web and windows services, API’s and applications that integrate with our customers back end CRM systems, databases, and external 3rd party API’s.Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Works with customers as needed to translate design requirements into application solutions, ensuring the requirements are met according to the team’s and practice area’s standards and best practices.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicates with project manager/client to identify application requirements.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensures applications meet the standards and requirements of both the client and project manager.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conducts tests of the application for functionality, reliability and stabilization.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deploys/implements the application to the client.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintains and supports existing applications by fixing problems, addressing issues and determining the need for enhancements.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results for the client, leading to additional opportunities within the client account.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performs all tasks within the budget and on time while meeting all necessary project requirements. Communicates regularly if budget and/or scope changes.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrate professionalism and leadership in representing the Company to customers and vendors.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Core PureConnect handler development &amp; maintenance.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor and respond to system errors. Participate in on-call rotation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Follow-up on and resolve outstanding issues in a timely manner.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Update customer to reflect changes in system configuration as needed.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understand system hardware/software to be able to identify problems and provide a remedy.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle TAC/Engineering escalations as directed by the team lead or team manager.Requirements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in computer science, business, or related area.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3+ years of relevant experience and proven ability as a software developer.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with the Microsoft development platform.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with .NET Framework.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Professional experience with integration services including XML, SOAP, REST, TCP/IP, JavaScript, and HTML.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deep Understanding of application architecture.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Familiarity in data modeling and architecture.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deep expertise and familiarity with the Pure Cloud development platform.We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits.&nbsp;We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.

TTEC Digital

Salesforce Developer

Salesforce Developer

Genesys/IVR Developers