Customer Support Engineer/ Service Engineer
Customer Support Engineer/ Service Engineer141
Applications
141
Applications
About the Job
Skills
Industry: Engineering
Location with no of Position: Kolkata- 02, Jamshedpur- 01, Bhubaneshwar- 01
Benefits: PF, Gratuity, Family group medical facility, Accidental insurance, Leave Encashment, Yearly Performance incentive & appraisal
Qualification: Diploma/ITI -Mechanical/Automobile/Electrical Engineering
Industry Background: Service Background in Backhoe Loader, Hydra Cranes, Tippers, Heavy Equipment, , Wheel Loaders Etc..
Production & Brand to be handled:
1. Palfinger Knuckle Boom Cranes & Aerial Platforms
2. JCB Access Eqpt. (Scissor Lift & Aerial Work Platform)
3. Manitou Telehandler / Skid Steer / Aerial Platform
Skills:
(✓) Should be well versed with service report writing, reading parts catalogue, preparing parts recommendations.
(✓) Should be willing to travel extensively at various sites.
(✓) Knowledge of all Kind of Tools and working.
(✓) Knowledge of hydraulic circuits and electrical circuit diagram.
(✓) Ability to work independently and in a team environment.
(✓) Valid driver's license and willingness to travel to client sites.
Responsibilities:
✓ Perform inspections, preventive maintenance, and repairs on Palfinger
Cranes and Manitou Telehandlers, JCB Access Equipments
✓ Conduct repairs and parts replacements, adhering to manufacturer
guidelines and safety protocols.
✓ Provide technical assistance and guidance to clients and operators to
maximize crane performance, including on-site support and remote
troubleshooting.
✓ Maintain detailed records of service and maintenance activities, including
service reports, parts usage, and equipment history.
✓ Build strong relationships with clients, addressing their concerns and
providing excellent customer service, and acting as a trusted advisor for
crane-related issues.
Other open jobs from TRUSTEGIC