Hiring for a renowned Travel Company- Assistant Sales Manager- Mobility(Car Rental)- Travel Industry

Key Accountabilities

• Source and acquire new business for the company, and consistently deliver on sales targets. Personally lead the sales efforts for large / key clients.
• Develop business strategies and plans towards profitable customer retention and expansion of ITH share in shared accounts. Own the implementation of such plans.
• Maintain a strong pipeline of prospects and follow the sales process with the required rigour. Implement a robust sales governance framework, including regular review and feedback process.
• Upsell & Cross-sell various Products/ Service Offerings of the Company to new prospects and existing clients. Proactively assess, clarify and validate customer needs and priorities on an ongoing basis.
• Remain informed about Industry developments, RFI/ RFP opportunities, Competition activity and product knowledge.
• Build relationships and manage suppliers and vendors to deliver value to customers and meet company revenue objectives.
• Provide effective leadership to the Sales team and ensure Sales resources are fully aligned with the sales acquisition strategies, plans and targets. Ensure familiarization of the sales team on new market / competitive developments, product and service enhancements.
• Develop, implement and effectively lead the strategic account planning process that promotes company objectives and achievement of critical milestones. Continuously explore and implement yield improvement opportunities with clients through tactical and strategic initiatives.
• Build & sustain productive relationships with existing clients, key influences and decision makers to drive client retention and expansion efforts. Personally lead Account Reviews with large customers.
• Implement a formal process for monitoring and measuring customer and client satisfaction and collaborate with relevant stakeholders for achieving continuous improvement in traveller satisfaction and client engagement and program value delivery.
• Optimise Customer Receivables in line with P & L objectives. Partner with Operations and Finance teams and provide required support, including internal client escalation to ensure adherence to payment terms and containment of loss provision.
• Collaborate with internal stakeholders to meet shared objectives around profitable client retention and expansion. Provide regular and constructive feedback on client and customer satisfaction and other issues to internal teams and support timely resolution as necessary.

Qualifications and Experience

• Bachelor’s Degree preferably a BBA/MBA.
• 04-08 years of relevant experience in Mobility Sales and Client Management. Experience preferably in a traditional Mobility company will be preferred.
• A proven people leader with extensive experience managing teams is highly desirable.
• Familiar with Sales pipeline and forecasting CRM tools e.g. Salesforce.com