Company Overview

Traya is the only company in India that provides holistic treatment for hair loss by targeting root causes. Personalized plans prescribed by doctors. Over 200,000 customers on the regime. Vision to find the best cure for clientele. Headquarters in Mumbai, Maharashtra. Health, Wellness & Fitness industry.

Job Overview

 Customer Relationship Manager with 1 to 3 years of experience in Mumbai, Maharashtra, India. Full-Time employment with Traya, a leading company in holistic hair loss treatment. 201-500 employees. Salary Range: Competitive.

Qualifications and Skills

• Customer Relationship Management (CRM)
• Marketing Campaign Management
• Experience with MOE, CleverTap, and MOE-Engage
• Strong communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams

Roles and Responsibilities

• Manage and enhance customer relationships through effective communication and service
• Implement marketing campaigns to engage customers and drive retention
• Utilize Customer Relationship Management (CRM) tools for efficient customer management
• Collaborate with medical team to ensure customer satisfaction and treatment adherence