Company Overview

Travelounce is a dynamic company specializing in tailored travel packages designed to provide unique experiences for our clients. Based in Delhi and belonging to the Travel Arrangements industry, we are a small yet passionate team dedicated to making travel dreams come true for our customers. For more information, visit our website at www.travelounce.com.

Job Overview

We are seeking a Junior US Travel Sales professional to join our full-time team in South Delhi. The ideal candidate will have between 1 to 3 years of experience in the field and possess a deep understanding of US travel destinations. This role requires excellent sales abilities and a passion for customer service, tailored specifically to meet the travel needs of our clients.

Qualifications and Skills

• Proven knowledge of US travel destinations to offer insightful recommendations and create memorable experiences for clients.
• Strong sales and negotiation skills to effectively close deals and maximize booking opportunities with potential clients.
• Excellent customer service ethos to ensure a high level of satisfaction and foster long-term client relationships.
• Understanding of travel industry trends to offer up-to-date information and competitive travel solutions.
• Ability to create customized travel itineraries to meet the specific preferences and requirements of varying clients.
• Familiarity with booking systems and software to efficiently coordinate travel arrangements and manage reservations seamlessly.
• Effective communication skills to interact with clients, suppliers, and team members, providing clear and concise information.
• Attention to detail to ensure accuracy in bookings, itineraries, and all client communications to prevent any issues during travel.

Roles and Responsibilities

• Engage with clients to understand their travel preferences and requirements for vacations and other travel needs.
• Design and propose tailor-made travel packages, ensuring exceptional value and unique experiences.
• Utilize sales techniques to convert inquiries into successful bookings, meeting and exceeding sales targets.
• Maintain up-to-date records of client interactions and transactions in the designated booking systems.
• Provide continuous support to clients before, during, and after their travels to ensure a seamless experience.
• Stay informed about the latest travel trends and regulations related to US destinations.
• Collaborate with other team members and departments to ensure the highest level of customer satisfaction.
• Resolve any issues or complaints promptly and professionally to maintain customer trust and loyalty.