• Looking for CHA back ground , minimum 2 to 3 year of Experience.
• Candidate must worked in Logistics' at least 1 year as Documentation Executive or Customer Support
• To track and Trace pending/and all other Air Import Files and report the status/updates internally and to customers.
• Ensure Air Import documents and arrival notices are communicated timely to overseas and customers.
• Interact with our Customers in arranging their International shipments and making sure that we meet our customers expectation and service standards
• To work from and understand our customized Air Import Workflow on daily basis.
• To be interactive and proactive with our customers regarding arranging their
• Freight/shipments by meeting their requirements and service standards.
• Consistently work on maintaining good understanding, communication and relationship with our Shipping lines, suppliers and carriers.
• To make sure that we meet our internal and external compliance regulations /standards at all times and that this is according to our government regulations.
• Fully understand our Air Import process flow and be proactive involved in looking for best practices to improve the operational process to be more effective, efficient and productive.
• Be on top of updating all customers Standard Operating Procedures and making sure that these are in place and updated in our own system the Desk Level Standard Operational Process Data base .
• Timely response on emails from customers overseas, suppliers, carriers and our internal network.
• Involve Management accordingly in case of any Escalations.

Job Type: Full-time

Pay: From ₹20,000.00 per month