Company Overview

Tours I Go Holiday is a leading travel agency that specializes in creating unforgettable travel experiences. We offer a wide range of services including air ticketing, holiday tour packages, visa assistance, and hotel bookings. With our expertise and dedication, we strive to provide the best deals and ensure our clients have a memorable travel experience.

Job Overview

We are seeking a Travel Consultant to join our team at Tours I Go Holiday, a reputable travel agency offering diverse packages for both domestic and international destinations. As a Travel Consultant, you will be responsible for providing exceptional customer service and expert guidance to clients, helping them plan and book their dream vacations. This is a full-time position based in Bangalore, Karnataka, India, and requires 1 to 3 years of relevant experience in the travel industry.

Qualifications and Skills

• 1 to 3 years of experience as a Travel Consultant or in a similar role, preferably in the travel industry.
• Good knowledge of travel management and sales processes.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Strong sales and negotiation skills, with the ability to influence and persuade.
• In-depth knowledge of domestic and international travel destinations, including popular tourist attractions, travel routes, and visa requirements.
• Proficiency in using travel booking systems and software.
• Attention to detail and strong organizational skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Passion for travel and a commitment to providing exceptional customer service.
• Bachelor's degree in tourism, hospitality, or a related field is preferred.

Roles and Responsibilities

• Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and tours.
• Provide expert advice on destination options, travel routes, travel restrictions, and visa requirements.
• Handle inbound inquiries via phone, email, or in-person, and provide timely and accurate information to clients.
• Build and maintain strong relationships with clients, understanding their travel preferences and requirements.
• Negotiate with suppliers to secure the best rates and packages for clients.
• Process payments and maintain accurate records of bookings and transactions.
• Stay up-to-date with industry trends, travel regulations, and popular travel destinations.
• Handle customer complaints or issues, resolving them in a professional and timely manner.
• Collaborate with the sales team to identify and pursue new business opportunities.
• Contribute to the overall success of the company by achieving sales targets and providing excellent customer service.