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Touchstone Educationals LLP

Customer Care Manager-Female Only

Chandigarh
Full-Time
Junior: 1 to 3 years
₹ 30K - ₹ 40K (Per Month)
Posted on Oct 20 2023

About the Job

Skills

Customer care
customer service
Customer dealing
management skills
Pleasing personality
Convicing skills
MA english
Ropar

Customer Care Manager- Female Only


• Job Type: Full Time

• Education: Bachelor’s (Preferred)

• Experience: 1-2 years (Preferred)

• Language: English, Hindi (Preferred)

• Salary: 30000 – 40000 per month

• Location: Chandigarh


Job Description: Greet and Treat the walk-in customers and generate a list of the happy occasions of the customers and their wishes. Share the contact number and offer any time support to the customer. Organizing Customer meets and invites all valuable customers. Discuss the Customer complaints with the works Manager and provide proper solutions. Ensure that the entire customer is providing Instant Feedback through the system. Follow up and provide proper solutions for all difficult cases related to a Service station. Provide an accurate solution for difficult customers. Keep accurate records and document customer service actions and discussions.

Contact-9875939305

About the company

Touchstone Educationals LLP

Touchstone is a leading IELTS Education Institute with a network of branches across Punjab, Haryana and Rajasthan. We have been providing expert and personalized services for those seeking to study in Canada and Australia for over two decades.

Industry

Education Management

Company Size

1001-5000 Employees

Headquarter

Chandigarh

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