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Team Lead - Telesales Banking

Noida
Full-Time
Junior: 1 to 3 years
30K - 35K (Per Month)
Posted on Nov 01 2023

About the Job

Skills

Telesales
Banking
Customer Service
MS Excel
Good PC skills
Data Representation

Role Description

This is a full-time on-site Team Lead role.

As a Team Lead, the candidate will be responsible for managing a team and ensuring that project deliverables are met. The day-to-day tasks involve leading, guiding, and motivating team members, tracking and reporting progress to management, recommending process improvements, and ensuring quality is maintained throughout the project lifecycle.


Qualifications

● Strong leadership, mentorship and team building skills

● Extensive experience in project management, with ability to multitask, prioritize, and meet timelines

● Excellent communication, interpersonal and negotiation skills

● Technical expertise in Microsoft Office, project management tools, and other relevant software systems

● Experience in managing outsourced projects is a plus

● Bachelor's degree in business administration, project management, or related field Desired Candidate Profile: Proven work experience as a team leader or supervisor

• In-depth knowledge of performance metrics

• Organizational and time-management skills

• Decision-making skills

• Degree in Management or training in team leading is a plus

· Good PC skills, especially MS Excel

• Excellent communication and leadership skills Critical

Competencies:

● Customer Service

● Good analytical skills

● Must be very good with data representation

● Must be very good with MS Excel ● Ability to multi-task Preferred Skills: ● Strong communication skills in English.

About the company

T&N Business Services Pvt. Ltd., is the leading consulting, services, and business process outsourcing organization that envisioned and instigated the adoption of the flexible business practices that today enable our client companies to operate more efficiently and produce more value. T&N Business Services Pvt. Ltd., is a company dedicated to helping organizations increase their capacity, enhance ...Show More

Industry

Information Technology & ...

Company Size

1,001-5,000 Employees

Headquarter

Delhi

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