Job Overview

We are seeking a Clinic Receptionist for our Delhi, South Delhi location. This full-time, junior-level position requires candidates to have 1 to 3 years of work experience. The ideal candidate will be responsible for providing excellent customer service, handling administrative tasks, and ensuring smooth clinic operations.

Qualifications and Skills

• Proven experience as a receptionist or in a similar customer service role for 1 to 3 years.
• Excellent communication skills to interact effectively with clients and staff.
• Strong customer service skills to ensure a welcoming and professional environment.
• Exceptional organizational skills to manage appointments and administrative tasks efficiently.
• Ability to multi-task and handle various responsibilities simultaneously without compromising on quality.
• High attention to detail to accurately handle patient information and clinic records.
• Maintain professionalism and a well-groomed appearance at all times.
• Effective time management skills to prioritize tasks and manage workload efficiently.
• Proficient in telephone etiquette to manage incoming and outgoing calls professionally.

Roles and Responsibilities

• Greet patients and visitors warmly and direct them to the appropriate person or department.
• Manage appointment bookings and follow-up schedules for patients.
• Handle incoming and outgoing calls, providing relevant information or directing the calls to the concerned department.
• Maintain and update patient records and appointment logs efficiently.
• Ensure the reception area is clean, organized, and provides a welcoming environment for patients and visitors.
• Assist with administrative tasks such as data entry, filing, and managing correspondence.
• Provide assistance to patients regarding clinic procedures and services offered.
• Coordinate with other clinic staff to ensure smooth operations and timely patient care.