Caller
Caller4
Applications
4
Applications
Delhi
South Delhi
Faridabad
Full-Time
Junior: 1 to 3 years
₹ 15K - ₹ 30K (Per Month)
Posted on Jul 11 2024
About the Job
Skills
Attention to detail
Excellent communication skills
Active listening
Problem-solving
Empathy
Patience
Ability to handle rejection
Ability to work under pressure
Job Overview
Position: Caller (Junior level)
Employment Type: Full-Time
Location: Delhi, South Delhi, Faridabad
Experience: 1-3 years
Company Size: 1001-5000 employees
Qualifications and Skills
- Excellent communication skills
- Active listening abilities
- Problem-solving skills
- Empathy towards customers
- Patience in handling customer interactions
- Ability to handle rejection professionally
- Capacity to work effectively under pressure
- Attention to detail for accuracy in communication
Roles and Responsibilities
- Make outbound calls to potential or existing customers.
- Provide information about products or services and address any queries or complaints.
- Utilize active listening to understand customer needs and offer appropriate solutions.
- Demonstrate empathy and patience in all customer interactions.
- Handle rejection positively and professionally, seeking opportunities to convert leads.
- Work efficiently under pressure to meet call volume and performance targets.
- Ensure accuracy and attention to detail in recording and updating customer information.
About the company
Tivoli Hotels & Resorts is part of the Minor Hotels and currently operates 16 properties in Portugal, Brazil and Qatar. With over 85 years of experience, Tivoli Hotels & Resorts differentiates through a range of unique and authentic experiences offered to guests along with innovative and outstanding service. In Portugal, Tivoli has properties in main tourism destinations from the cosmopolitan city ...Show More
Tivoli Hotels & Resorts is part of the Minor Hotels and currently operates 16 properties in Portugal, Brazil and Qatar. With over 85 years of experience, Tivoli Hotels & Resorts differentiates through a range of unique and authentic experiences offered to guests along with innovative and outstanding service. In Portugal, Tivoli has properties in main tourism destinations from the cosmopolitan city of Lisbon, to the romantic medieval town Sintra and the beaches and golf courses of the Algarve. In Brazil, Tivoli hotels has properties in the vibrant city of So Paulo and coastal Bahia. In Qatar, the brand has added Souq Waqif Boutique Hotels by Tivoli in the historic center of Doha. Tivoli is a member of Global Hotel Alliance (GHA), the worlds largest alliance of independent hotel brands. For more information on Tivoli Hotels & Resorts, please visit www.tivolihotels.com/en . Follow us on Facebook: www.facebook.com/tivolihotels and Instagram: @TivoliHotels ...Show Less
Industry
Hospitality
Company Size
1001-5000 Employees
Headquarter
Lisboa
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