Designation - Vice President of Sales

Experience - 15+ Years relevant experience

Salary Budget - 20 LPA

Location - Mumbai

Timing - 9:30AM to 6:30PM

Key Responsibilities:

▪ Revenue Generation: Develop and implement strategies to achieve and exceed business targets in the tech product sector.

▪ Team Leadership: Lead, mentor, and motivate the sales team to foster a high performance culture.

▪ Customer Relationship Management: Build and maintain strong relationships with key customers, ensuring satisfaction, retention, and long-term partnerships.

▪ Pipeline Management: Oversee the entire sales pipeline, ensuring effective management of leads and opportunities.

▪ Prospecting: Utilize data-driven approaches for offline prospecting and lead generation to identify new business opportunities.

▪ Sales Processes: Establish and maintain sales policies, practices, and procedures to optimize efficiency and effectiveness.

▪ Market Insight: Stay informed about industry trends and competitor activities to identify opportunities for growth.

Responsibilities:

1. Sales Strategy Development

▪ Develop and implement a comprehensive sales strategy that aligns with the company's overall business goals and enhances profitability.

▪ Set clear sales targets and KPIs, ensuring these are met by the sales team to drive revenue and market growth.

▪ Regularly analyse sales data, customer feedback, competitor data, and market trends to make informed, data-driven decisions and recommendations.

2. Revenue Growth

▪ Drive revenue growth by expanding the customer base and increasing sales to existing customers.

▪ Oversee the sales pipeline to ensure a steady flow of qualified leads and opportunities.

▪ Manage pricing strategies, contracts, and negotiations to maximize profitability.

3. Customer Relationship Management

▪ Build and maintain strong relationships with key clients, acting as the primary point of contact for major accounts.

▪ Understand customer needs and collaborate with internal teams (e.g., product, marketing, customer support) to ensure high customer satisfaction and product fit.

▪ Lead proof of concepts (POCs) to showcase the capabilities and benefits of our solutions to potential clients.

▪ Address customer issues and complaints, ensuring prompt and effective resolution.

4. Team Leadership

▪ Lead, mentor, and motivate the sales team to achieve sales targets and maintain high performance.

▪ Recruit, train, and retain top sales talent, ensuring the team has the necessary skills and resources to succeed.

▪ Foster a collaborative and positive team environment, promoting a culture of continuous learning and improvement.

5. Market and Competitor Analysis

▪ Monitor market trends, customer needs, and competitor activities to stay ahead of the competition.

▪ Provide feedback to the product team on market demands and opportunities for new product features or enhancements.

6. Reporting and Analytics

▪ Track and report on sales performance metrics, providing regular updates to the executive team.

▪ Utilize data and analytics to drive sales decisions, improve forecasting accuracy, and optimize the sales process.

▪ Prepare and present detailed sales reports, forecasts, and strategic plans to stakeholders.

7. Collaboration

▪ Work closely with the marketing team to develop and execute campaigns that generate leads and enhance brand awareness.

▪ Collaborate with product management to provide customer insights that inform product development.

▪ Coordinate with the finance team to ensure accurate revenue reporting and budgeting.

8. Team Expansion

▪ Assist in recruiting and onboarding additional team members to support expanding operations.

▪ Own the entire function of onboarding additional services to grow the digital share of sales.

Skills Needed:

▪ Relationship-Based Selling: Proven ability to build trust and rapport with customers by understanding their unique needs and customizing solutions accordingly.

▪ Value-Driven Sales Approach: Expertise in showcasing the value and ROI of solutions, effectively communicating benefits that align with the customer's strategic goals.

▪ Active Listening: Strong listening skills to identify customer pain points and provide tailored solutions that meet their specific challenges.

▪ Negotiation Skills: Proficiency in negotiating contracts and terms that satisfy customer expectations while safeguarding the company’s interests.

▪ Communication Skills: Exceptional verbal and written communication abilities to clearly convey complex technical concepts in an accessible manner.

▪ Empathy and Emotional Intelligence: Ability to connect with clients personally, fostering deeper relationships and building trust.