Designation: Technical Writer

Location: Remote (Bangalore)

Experience required: 5+ years

Salary budget: 25+ LPA

Timing: U.S Shift (06:30 PM IST to 03:30 AM IST)

Roles and Responsibilities:

• Deliver training sessions, workshops, and seminars to data engineering team members, both in-person and through virtual platforms.
• Must be comfortable in front of the camera, creating Videos for training.
• Design, develop, and update training curriculum for various team members, covering a range of technical topics and skills relevant to their roles.
• Collaborate with subject matter experts and stakeholders to identify training needs, learning
• objectives, and key competencies.
• Develop instructional materials, including presentations, training manuals, hands-on exercises, and assessments.
• Facilitate engaging and interactive learning experiences that cater to different learning styles and preferences.
• Provide coaching and support to learners, addressing questions, clarifying concepts, and providing guidance on practical applications.
• Continuously update and refine training content and materials to reflect evolving business needs, technology advancements, and industry trends.
• Seek opportunities to enhance training delivery methods and approaches, leveraging innovative techniques and technologies.
• Collaborate with stakeholders to incorporate feedback and suggestions for improving training
• programs and processes.
• Work with internal teams to obtain an in-depth understanding of the product and the
• documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its
• intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials and manuals to help end-users use a variety of applications
• Analyze and edit existing and potential content, focusing on reuse and single-sourcing opportunities for internal and external stakeholders
• Create and maintain the information architecture As a Technical Writer to produce high-quality
• documentation that contributes to the overall success of our products. You will join a team of
• talented developers who work collaboratively with quality engineers, product managers, and
• usability experts to make our products easier to use.
• Incorporate animation, illustrations, or photographs to increase users’ understanding of the
• products.
• Standardize content across platforms and media
• Collect usability feedback to update and improve existing content
• Create and Maintain release communications, release notes, maintain change log.

Skills and Qualifications:

• University degree in Computer Science, Engineering or equivalent preferred
• Excellent with written and verbal communication.
• Experience designing and delivering technical training programs or workshops, preferably in the field of data engineering or related areas.
• Having hands-on experience with various technical writing and video editing tools and software is a must.
• Proficiency in programming languages such as Python, Java, or Scala.
• Excellent communication and presentation skills, with the ability to convey complex technical
• concepts in a clear and engaging manner.
• Strong interpersonal skills, with the ability to establish rapport and build relationships with diverse audiences.
• Passion for learning and teaching, with a commitment to fostering a culture of continuous learning and development.
• Experience with Atlassian Confluence, Gitbook, GitHub, Streamyard, Camtasia, Da Vinci Resolve, JIRA etc is. preferred
• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office
• Basic familiarity with the SDLC and software development