Hiring - Customer Care Representative

1. Answering calls from customers professionally and responding to customer inquiries and complaints. 

2. Handling and resolving customer complaints regarding product service problems. 

3. Documenting all calls with regard to the customer’s query accurately in the software 

4. Identifying, and escalating priority issues and reporting to the supervisors. 

5. Research required information using available resources/software. 

6. Provide quality customer support on every call 

7. Following call scripts to ensure quality support for customer satisfaction 

8. Adhering to all company policies and procedures

Education : 12th Pass

Location : Ahmedabad

Salary : 12,000/- to 15,000/-

Experience : 0 to 1 year

Interested Candidates can Share their Resume and References 

on Contact : 8780627704 or

Email : hr@thinkresource.in