Company Overview

Cholamandalam Investment and Finance Company Limited (Chola), incorporated in 1978 as the financial services arm of the Murugappa Group. Chola commenced business as an equipment financing company and has today emerged as a comprehensive financial services provider offering vehicle finance, home loans, loan against property, SME loans, secured business personal loans (SBPL), consumer & small enterprises loans (CSEL) and a variety of other financial services to customers.

Cholamandalam operates from 1204 branches across India with assets under management above INR 1,14,795 Crore.

Job Overview.

We are seeking a driven Agency Manager to lead agency performance. The agency manager's responsibilities include identifying weaknesses and drawing up improvement plans, setting and meeting monthly targets, and liaising with clients to ensure improved service and product delivery. one should be able to clearly communicate any performance concerns to management and make recommendations.

To be successful as an agency manager, one should have excellent interpersonal and organizational skills. A first-class agency manager should be able to inspire and motivate their team while maintaining a good image of the agency's brand.

Agency Manager Responsibilities:

• Recruiting, screening, and training new agents.
• Analyzing performance and drawing up action plans.
• Establishing strong relationships with staff and clients.
• Ensuring all staff exercise good time management.
• Obeying agency regulations, guidelines, and policies, and ensuring staff does the same.
• Researching current industry/market trends and using knowledge for business improvement.

Qualifications and Skills

• Proven track record of achieving sales targets and driving revenue growth
• Strong communication and interpersonal skills
• Excellent negotiation and presentation skills
• Ability to build and maintain relationships with clients
• Self-motivated and goal-oriented
• Proficient in MS Office and CRM software
• Bachelor's degree in marketing, management, HR or similar.
• 3-5 years of agency experience (managerial experience advantageous).
• Good leadership and people skills.
• Excellent time management.
• Great networking abilities.
• Ability to work on different projects simultaneously.