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Restaurant Supervisor

New Delhi
Full-Time
Mid-Level: 4 to 6 years
22K - 25K (Per Month)
Posted on Jul 24 2023

About the Job

Skills

Floor Management
ALLOCATION
Guest Service Management
TEAM WORK
Communication
Problem Solving

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

  • Screening, interviewing, hiring, and training restaurant staff.
  • Managing restaurant staff's work schedules.
  • Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
  • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
  • Checking in on dining customers to enquire about food quality and service.
  • Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
  • Monitoring the restaurant’s cash flow and settling outstanding bills.
  • Reviewing customer surveys to develop and implement ways to improve customer service.
  • Resolving customer complaints in a professional manner.
  • High school diploma or GED.
  • Bachelor's degree in business administration or hospitality is advantageous.
  • Proven experience working as a supervisor in the hospitality industry.
  • The ability to work in a fast-paced environment.
  • The ability to stand for extended periods.
  • Strong management skills.
  • Excellent organizational skills.
  • Effective communication skills.
  • Exceptional customer service skills.

About the company

For the vacancy of Guest Service Associate (GSA) Connect on WhatsApp for an interview Mr. Rahul Tyagi GM +919953213584 03:00 to 06:00 p.m. any day The Piano Man Jazz Club Eldeco Centre SDMC Primary School Ln, Block A, Shivalik Colony, Saket, New Delhi, Delhi 110017 https://goo.gl/maps/K76tjSAzF5bPBB829 https://www.zomato.com/ncr/restaurants/the-piano-man-jazz-club?subzone=48&category=3 ...Show More

Industry

RESTAURANT

Company Size

51-200 Employees

Headquarter

NEW DELHI

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