Qualifications and Skills

• 1 to 3 years of experience in a similar role, preferably in a high-end restaurant or hotel
• Excellent knowledge of guest service management
• Ability to memorize and accurately recall menu items and ingredients
• Strong communication and interpersonal skills
• Knowledge of restaurant operations and etiquette
• Familiarity with POS systems and cash handling
• Outstanding grooming and presentation
• Ability to work in a fast-paced and high-pressure environment
• Flexibility to work evenings, weekends, and holidays
• Food and Beverage Service Training certification is a plus

Roles and Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Take orders and serve food and beverages to guests
• Ensure accuracy in taking orders and delivering them to the table
• Provide recommendations on food and beverage choices
• Handle guest inquiries and complaints in a prompt and courteous manner
• Maintain a clean and organized work area
• Assist with table setup and preparation
• Upsell menu items and promote restaurant specials
• Process guest payments
• Collaborate with kitchen and bar staff to ensure timely and accurate service