Company Overview

One of the top advertising agencies in Bangalore, specializing in brand consultancy, digital marketing, campaigns, brand identity, and marketing collaterals. The Otherside - Communication & Design Agency has 11-50 employees. For more information, visit their website at www.theotherside.in.

Job Overview

Client Servicing Manager at The Otherside - Communication & Design Agency, Bangalore, Karnataka. Mid-Level position with Full-Time employment type.

Qualifications and Skills

• Communication Skills
• Customer Relationship Management
• Problem-Solving
• Negotiation Skills
• Project Management
• Sales Skills
• Team Management
• Analytical Skills

Roles and Responsibilities

• Build and maintain strong relationships with clients to ensure their needs are met
• Act as the primary point of contact between the agency and clients
• Handle client requests and concerns in a timely and professional manner
• Work with internal teams to ensure client projects are delivered on time and within budget
• Utilize problem-solving and negotiation skills to address any issues that may arise
• Manage multiple client accounts simultaneously
• Lead and motivate a team of client servicing executives
• Analyze client feedback and data to improve services and increase client satisfaction