Job Title: Field Sales Representative – IT Solutions

Location: On-site/Field-Based

Company: Mutilfold IT Solution Private Limited, Mohali

About us: AO Developers is now a sub brand by Multifold IT Solutions Private Limited, We have been working for more than 7 years from India and have clients all over the world. We design cost effective, custom, high quality and professional Websites. We develop E-Commerce solutions, ERP (Enterprise Resource Planning), Web Based Software, for small to large businesses in India and countries around the world.

Reports to: Sales Manager or Regional Sales Head

Job Summary:

The Field Sales Representative is responsible for generating new business opportunities and nurturing existing relationships within a designated territory. This role requires meeting clients in person to present and sell IT solutions, such as software products, cloud services, networking infrastructure, and cybersecurity tools. The ideal candidate has a strong understanding of IT products, excellent communication skills, and a proven ability to achieve sales targets in a competitive environment.

Key Responsibilities:

1. Client Acquisition:

• Identify and prospect potential clients in the assigned territory.
• Schedule and conduct meetings with key decision-makers to introduce IT solutions and services.

1. Solution Selling:

• Assess clients’ business needs and provide customized solutions based on the company's products.
• Educate clients on product features, benefits, and technical specifications.

1. Relationship Management:

• Build and maintain long-term relationships with clients and key industry stakeholders.
• Regularly follow up with clients to ensure satisfaction and uncover further sales opportunities.

1. Sales Strategy Execution:

• Work closely with the sales team to develop strategies for maximizing market penetration and client reach.
• Track and report on sales activities, updating CRM tools with leads, contacts, and client communications.

1. Market Research:

• Monitor industry trends, competitor products, and changes in customer preferences.
• Provide feedback to the product and marketing teams based on field insights.

1. Sales Targets:

• Achieve monthly, quarterly, and annual sales targets set by the management team.
• Drive upselling and cross-selling opportunities with existing clients.

1. Product Knowledge:

• Maintain an up-to-date understanding of the company’s product offerings and industry developments.
• Attend training sessions and technical workshops as required.

1. Customer Support Liaison:

• Act as the first point of contact for post-sales support, collaborating with customer service teams to resolve issues.
• Ensure customer satisfaction to foster repeat business and referrals.

Required Qualifications:

• Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
• Proven sales experience, preferably in the IT industry or with technology solutions.
• Familiarity with CRM software and sales management tools.
• Ability to travel frequently within the assigned territory.
• Strong understanding of IT products, services, and industry trends.

Skills and Competencies:

• Excellent verbal and written communication skills.
• Persuasive and negotiation skills with a client-focused approach.
• Strong organizational and time management abilities.
• Self-motivated, proactive, and able to work independently.
• Analytical mindset with the ability to understand complex IT solutions.

Benefits:

• Competitive base salary with commission-based incentives.
• Health, dental, and vision insurance.
• Opportunities for professional development and training.
• Travel allowance and other perks as per company policy.