Company Overview

The Machan® is an exclusive eco-resort known for its unique tree houses, offering complete serenity amidst nature. Positioned above the forest at 30-45 feet, The Machan minimizes the impact on natural surroundings while providing luxurious comfort and spectacular views. With a workforce of 51-200 employees, the resort is headquartered in Mumbai, belonging to the eco-resort industry. For more information, visit themachan.com.

Job Overview

We are seeking a Spa Therapist to join our team at The Machan Resort LLP in Lonavla. This full-time position requires 1 to 3 years of experience. The ideal candidate will have expertise in therapeutic spa services, ensuring an enriching experience for our guests seeking relaxation and rejuvenation in a serene eco-friendly environment.

Qualifications and Skills

• Proficient in massage therapy with the ability to perform various techniques tailored to guest preferences.
• Experience in aromatherapy, utilizing essential oils to enhance a guest's physical and mental well-being.
• Strong customer service orientation with a dedication to meeting guest needs and providing exceptional service.
• Effective communication skills to understand client needs and explain services, products, or procedures clearly.
• Deep knowledge of skincare products, their benefits, and suitable recommendations for diverse skin types.
• Proficiency in body treatments (Mandatory skill) with a focus on techniques that enhance relaxation and wellness.
• Expertise in facial treatments (Mandatory skill), delivering personalized care and addressing specific skin concerns.
• Skilled in relaxation techniques (Mandatory skill), contributing to an overall soothing spa experience for guests.

Roles and Responsibilities

• Provide a wide range of spa services including massages, body treatments, and facials in a professional manner.
• Assess guest's current health, skin condition, and personal goals to recommend appropriate treatments.
• Maintain a high standard of cleanliness and hygiene across the spa area, adhering to safety and cleanliness protocols.
• Engage with guests to understand their needs and adapt services to enhance their relaxation and wellness journey.
• Promote spa services and products, increasing guest understanding of ongoing health and wellness options.
• Respond promptly and courteously to spa inquiries and bookings, ensuring an excellent customer experience.
• Manage and restock spa supplies and ensure equipment is well-maintained and in optimal working condition.
• Collaborate with team members to develop and implement innovative spa services tailored to client preferences.