Company Overview

The Machan Resort LLP is a premier eco-resort offering unique tree house accommodations that rise significantly above the forest, delivering tranquility and luxury to guests seeking an escape into nature. With its commitment to minimizing environmental impact, The Machan ensures each stay is both comfortable and sustainable. Located in Mumbai, the company is a part of the eco-resort industry and hosts a team of 51-200 employees. Explore more at themachan.com.

Job Overview

The Machan Resort LLP seeks a dedicated and experienced Assistant Store Manager for its Lonavla location. This senior-level, full-time position requires strong leadership skills and a keen ability to manage store operations efficiently. The ideal candidate will excel in motivating a team, optimizing inventory, and enhancing customer satisfaction while upholding the company's eco-friendly ethos.

Qualifications and Skills

• Proven experience in inventory management, ensuring accurate stock levels to meet customer demand (Mandatory skill).
• Strong leadership abilities to guide and develop team members towards achieving store goals.
• Exceptional customer service skills to ensure a high level of guest satisfaction and loyalty.
• Proficiency in sales strategies to drive revenue and meet business objectives.
• Experience in team management, including mentoring and performance evaluation.
• Excellent communication skills for effective interaction with staff, management, and clients.
• Problem-solving skills to address and resolve operational challenges efficiently.
• Knowledge of visual merchandising to creatively organize displays and optimize the shopping experience.

Roles and Responsibilities

• Assist in managing store operations, ensuring alignment with company standards and goals.
• Oversee inventory management, including ordering, storing, and tracking product supply.
• Lead and motivate the sales team to achieve set targets and exceed customer expectations.
• Implement sales strategies and in-store promotions to increase revenue and customer engagement.
• Foster a positive work environment to boost employee morale and efficiency.
• Ensure high levels of customer service to meet customer satisfaction and retention goals.
• Compile and analyze sales reports to identify trends and make data-driven decisions.
• Collaborate with management in developing and executing store policies and procedures.