Company Overview

Vadodara based HR Services provider specializing in Payroll Management, Statutory Compliance, Policy Framing, Recruitment, and HR Outsourcing. Visit www.thehrfactory.in for more information.

Job Overview

Junior Service Engineer role with 1 to 3 years of experience in Vadodara-based HR Services provider specializing in Payroll Management, Statutory Compliance, and HR Outsourcing. Job location: Ahmedabad. Employment type: Full-Time.

Qualifications and Skills

• 1. Proficient in technical troubleshooting and equipment maintenance practices.
• 2. Strong customer service skills with the ability to address customer concerns effectively.
• 3. Excellent problem-solving abilities to resolve complex technical issues efficiently.
• 4. Good communication skills to interact with clients and team members effectively.
• 5. Analytical thinking to analyze equipment performance and identify areas for improvement.
• 6. Attention to detail to ensure accurate documentation and reporting of service activities.
• 7. Time management skills to prioritize tasks and meet service deadlines effectively.

Roles and Responsibilities

• 1. Provide technical troubleshooting and support for equipment maintenance and repair tasks.
• 2. Deliver exceptional customer service in resolving technical issues and inquiries.
• 3. Conduct problem-solving to identify root causes of equipment malfunctions and implement solutions.
• 4. Collaborate with clients to ensure seamless operation and maintenance of equipment.
• 5. Maintain detailed records of service activities and customer interactions.