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Customer Support Executive

Ahmedabad
Full-Time
Junior: 1 to 3 years
14K - 19K (Per Month)
Posted on May 09 2024

About the Job

Skills

Problem-solving abilities
Empathy towards customers
Patience in dealing with difficult situations
Ability to multitask
Knowledge of product/service offerings
Attention to detail
Ability to work under pressure


Customer support and maintaining cordial relation with prompt after sales service.


Having good telephonic communication skill.

Approval for despatches after verifying PO/ Quotation/ payment terms/ pending payments.

Complaint Management: The complete process from receiving to resolving. Confirm and achieve customer satisfaction.

Corporate Gifting: follow up with vendors – generating BOM and Quotation – Arrange despatch for the same.

Management of samples issued to corporates.

About the company

We are Vadodara based HR Services providers specialized in Payroll Management, Statutory Compliance, Policy Framing, Re-Framing, KRA, KPI, PMS, Recruitment and HR Outsourcing.

Industry

HR Outsourcing

Company Size

10 Employees

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