Company Overview

HIVADO is a pioneering company that offers natural skincare products backed by science for the urban man. With a team of 2-10 employees, we are dedicated to providing high-quality skincare solutions. Visit our website at https://thehivado.com/ for more information.

Role Overview: As a Social Media and CRM Associate at HIVADO, you will play a pivotal role in elevating our brand presence, engaging with our audience, and enhancing customer relationships. You will also lead influencer marketing efforts to expand our reach and impact.

Key Responsibilities:

1.Social Media Management:

• Develop and execute a comprehensive social media strategy across various platforms to increase brand awareness and drive traffic to our website.
• Create engaging content, including graphics, videos, and copy writing.
• Monitor and respond to comments and messages in a timely and engaging manner.
• Track, analyze and report on social media metrics, such as reach, engagement, and conversion rates and adjust strategies for optimal performance.

2.Customer Relationship Management (CRM):

• Manage and segment customer databases for targeted outreach.
• Create and implement email marketing campaigns to nurture customer relationships.
• Gather customer feedback and insights to improve products and services.
• Provide exceptional customer support through various channels.
• Stay up-to-date with industry trends and best practices in social media marketing

3.Influencer Marketing:

• Identify and establish partnerships with relevant influencers.
• Collaborate with influencers to create authentic and compelling content.
• Track and measure the effectiveness of influencer marketing campaigns.

4.Content Creation:

• Generate high-quality content for social media, email marketing, and other CRM initiatives.
• Ensure all content aligns with the brand's voice and messaging.

5.Analytics and Reporting:

• Monitor and report on social media and CRM performance metrics.
• Use data-driven insights to make informed decisions and optimizations.

Qualification Requirements:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in social media management and CRM, preferably in the beauty or personal care industry.
• Familiarity with influencer marketing trends and strategies.
• Strong written and verbal communication skills.
• Proficiency in social media analytics tools and CRM software.
• Creative thinking and a passion for staying updated on industry trends.
• Excellent organizational and time-management skills.
• Ability to work independently and as part of a team.
• A deep understanding of HIVADO's brand values and vision.

Join us at HIVADO and help redefine men's grooming through strategic social media engagement, nurturing customer relationships, and impactful influencer marketing.