Company Overview

Acacia Hotel is a renowned hotel located in Morjim, Goa. With 51-200 employees, we strive to provide exceptional hospitality services to our guests. Our hotel offers luxurious accommodations, fine dining experiences, and a range of recreational activities. Visit our website at https://www.theacaciahotels.com to learn more about us.

Job Overview

We are looking for a dedicated and customer-oriented GSA F&B to join our team at Acacia Hotel. As a GSA F&B, you will be responsible for providing excellent service to our guests in the Food and Beverage department. This is a full-time position located in Morjim, Goa, India. The ideal candidate should have 1 to 3 years of experience in a similar role.

Qualifications and Skills

• Previous experience as a GSA F&B or similar role
• Excellent customer service and communication skills
• Strong knowledge of food and beverage items
• Ability to work in a fast-paced environment
• Attention to detail and organizational skills
• Ability to handle cash transactions accurately
• Flexibility to work shifts, including weekends and holidays
• Basic computer skills

Roles and Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Take orders and serve food and beverages to guests
• Ensure prompt and accurate delivery of orders
• Provide recommendations on menus and daily specials
• Handle guest inquiries and resolve any complaints
• Upsell and promote food and beverage items
• Prepare and present bills to guests and process payments
• Maintain cleanliness and hygiene standards in the F&B outlets
• Collaborate with other team members to ensure smooth operations
• Follow all safety and sanitation procedures