Job Overview

Email And Chat Support Executive position available at Thanisha Jobs for candidates with min. 2 years of experience in international non- voice process or ar calling in Chennai. This is a full-time role.

Qualifications and Skills

• Customer service
• Communication skills
• Problem-solving
• Attention to detail
• Time management
• Technical proficiency
• Empathy
• Multi-tasking

Roles and Responsibilities

• Respond to customer inquiries via email and chat in a timely and professional manner.
• Resolve customer issues and complaints with patience and empathy.
• Provide accurate information about products or services to customers.
• Identify and escalate priority issues as needed.
• Document all interactions with customers accurately.
• Maintain a high level of customer satisfaction through excellent service.
• Collaborate with team members to improve overall customer experience.

Benifits:

Night shift

Cab provided Within 15kms

Salary:

Upto - 30 k 

Timings:

6pm-8am