Key Responsibilities:

• Zoho Implementation: Lead end-to-end implementation projects involving Zoho applications, ensuring successful deployment and integration based on requirements.
• Project Planning and Execution: Develop comprehensive project plans, set milestones, and monitor project progress. Proactively address challenges and ensure timely delivery within scope and budget.
• Customer Engagement: Cultivate strong relationships with stakeholders, understanding their needs and expectations. Provide regular updates, address concerns, and collaborate to enhance overall customer satisfaction.
• Team Collaboration: Work closely with cross-functional teams, including developers, analysts, and quality assurance, to ensure effective communication and coordination throughout the project lifecycle.
• Risk Management: Identify potential risks and develop mitigation strategies. Proactively address issues to prevent project delays and ensure successful project outcomes.
• Quality Assurance Implement and maintain quality standards throughout the project, conducting thorough testing and validation to guarantee the functionality and reliability of Zoho solutions.
• Training and Support: Provide training sessions to clients on applications. Offer ongoing support and troubleshooting assistance to ensure clients maximize the benefits of the implemented solutions.

Preferred Skills: 

• Zoho Certifications (e.g. Zoho Certified Developer Zoho Certified Consultant).
• Experience with other CRM or ERP systems.
• Knowledge of scripting languages (e.g. Deluge Script for Zoho Creator).
• Project management skills.
• Prefer candidates with experience in implementing projects with DB architecture in Zoho Catalyst, Zoho Creator, Zoho CRM, integrated with other Zoho services/Platforms.